Privacy Policy & Terms of Service

Effective Date: July 22, 2026

Privacy Policy

PracticeScale ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, courses, and services (collectively, the "Services").

1. Information We Collect

We collect information you provide directly to us, including:

  • Account Information: When you register for an account or enroll in a course, we collect your name, email address, and any other information you choose to provide.
  • Course Progress: We track your progress through our courses, including completed modules, assessment results, and certification status.
  • Payment Information: When you purchase a course or subscription, payment is processed through Stripe. We do not store your full credit card details on our servers. Stripe collects and processes payment information in accordance with its own privacy policy.
  • Communications: If you contact us via email or sign up for our waitlist, we collect your email address and any information you include in your message.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services.
  • Process transactions and send related communications, including purchase confirmations and course access details.
  • Track and display your course progress and certification status.
  • Send administrative messages, updates, and marketing communications (you may opt out of marketing emails at any time).
  • Respond to your comments, questions, and support requests.
  • Monitor and analyze usage trends to improve our offerings.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who help us operate our Services, such as Stripe (payment processing) and hosting providers. These providers are contractually bound to use your information only as necessary to provide services to us.
  • Legal Compliance: We may disclose information if required to do so by law or in response to valid legal requests.
  • Business Transfers: If PracticeScale is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking

We may use cookies and similar tracking technologies to remember your preferences, keep you signed in, and analyze how you use our Services. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or delete your data, and the right to opt out of certain processing. To exercise these rights, please contact us at the email address below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@practicescale.pro.

Terms of Service

By accessing or using PracticeScale's Services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

1. Use of Our Services

Our Services provide educational content, courses, and certifications for dental professionals. You agree to use our Services only for lawful purposes and in compliance with these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2. Course Access and Licensing

Upon purchase, you receive a non-exclusive, non-transferable, revocable license to access the course content for your individual educational use. You may not reproduce, distribute, or resell any course materials. Course access is generally provided for the lifetime of the course offering, but we reserve the right to modify or discontinue courses with reasonable notice.

3. Intellectual Property

All content, materials, and intellectual property provided through our Services — including but not limited to course videos, text, worksheets, assessments, certifications, logos, and the PracticeScale name — are owned by PracticeScale or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our content without our express written permission.

4. No Guarantee of Results

PracticeScale provides educational content and tools designed to help dental professionals scale their practices and advance their careers. However, we make no guarantees regarding specific outcomes, including but not limited to revenue increases, successful practice expansion, DSO acquisition, or career advancement. Your results depend on numerous factors including your individual effort, market conditions, and the specific circumstances of your practice.

5. Payments and Refunds

All prices are listed in U.S. dollars. Payment is processed securely through Stripe. All sales are final. Due to the digital nature of our courses and materials, we do not offer refunds once a purchase has been completed. Subscription products may be canceled at any time, and cancellation will take effect at the end of the current billing period.

6. Limitation of Liability

To the fullest extent permitted by law, PracticeScale and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, whether based on warranty, contract, tort, or any other legal theory.

7. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the effective date. Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

8. Contact Us

If you have any questions about these Terms, please contact us at support@practicescale.pro.

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